Join us and contribute to our success !

THERE IS A PLACE FOR YOU ! 

The versatility, flexibility and creativity of our employees are what makes us successful.

Because of our staff’s hard work and team spirit, Leading Boards stood out and is now the number 1 solution for secure digital governance in both Canada and France.

If you are ready to jump in, put your expertise to good use and be part of a professional and dynamic team, we want to meet you!

Join our team, it is also

Competitive salary

Profit-sharing plan

Insurance program

Referral bonuses

Flexible schedule

Social activities

Relaxation area

Career advancement

OUR CURRENT JOB OFFERS

Leading Boards is an innovating company who developed a meeting management solution on iPad, Android and Surface Pro, dedicated to improve efficiency of board meetings and teams.

Leading Boards is currently looking for a Client Relations Coordinators to join its client relations' department in Montreal. Under the supervision of the Client Relations Manager, the imcubent will take on the after-sale process including general support and trainings. You will work with Boards of directors, CEOs and administrative staff from private and public organizations. You will also work in sync with the sales, marketing and development departments to make sure that clients’ expectations are met and well communicated.

Responsabilities:

  • Advise and support clients with their daily tasks on the platform
  • Develop clients’ accounts and create plus value
  • Manage client support requests (phone, chat and emails)
  • Redact documentation
  • Reinforce the Sales team with your knowledge of the product
  • Train clients and make sure the transition towards our product is well implemented
  • Test new functionalities

Requirements:

  • Passionate about providing great service and plus value to clients
  • Ability to create personal and professional relationships
  • Ability to listen and take time to understand and identify our clients’ needs
  • Interest for new technologies
  • Eager to learn and likes to improve processes in place
  • Ability to analyze situations to find solutions
  • Fully bilingual (English and French) *A third language is an asset!

Additional assets:

  • Bachelors or Masters in Business, Communications or Engineering
  • 2 years of experience in a Customer Service / Client Relations role
  • Experience with “SaaS”

Dates de début: As soon as possible

Durée : Full-Time

Localisation : Montreal

Indemnisation : Based on profile

Masculine form is only used for readability purposes. Only short-listed candidates will be contacted.


SEND US YOUR RESUME

If you would like to join our dynamic & motivated team, we welcome you to submit your resume for the positions listed above.

If the position you want to apply for is not currently listed, please send your resume to rh@leadingboards.com.

We look forward to meeting you !

The Leading Boards’ Team